Terms & Conditions - "ASUS Ghostrunner 2 Game Bundle Promotion Q4 2023"
This promotion - “ASUS Ghostrunner 2 Game Bundle Promotion Q4 2023” will be executed by ASUS Global Pte. Ltd. (“ASUS”) and eligible Partners. The customers accept the following terms and conditions (“T&C”) by their participation (article 9: “Approval”).
1. Legal conditions
This information about refund and participation, combined with the ASUS Terms of Use Notice and the ASUS Privacy Policy, are the basis of these T&Cs. By participating in the promotion, the customer agrees to these T&Cs. ASUS is allowed to change these T&Cs with proper communication and announcement. Participants are obliged to accept these changes.
2. Promotion period and setting
The promotion begins at 00:01 Central Standard Time (“CST”) on 01.01.2024 and ends at 23:59 CST on 31.12.2024 (“Promotion period”). The promotional product (see “Promotional Product”) needs to be bought from one eligible partner (see dealer list below) within the “Promotion Period” and “Promotion Area”.
All purchases from dealers within the “Promotion Area” are allowed to claim.
The Participants’ invoice/receipt must state the date of purchase and a valid billing address.
All valid promotional products (attachment “Promotional Product”) have to be purchased between 01.01.2024 and 31.12.2024 online or at a store in the promotion area (attachment “Promotion Area”).
3. Right to participate
ASUS employees, employees from ASUS affiliates and/or partners or cooperating companies and agencies, dealers, distributors and their employees/relatives are not eligible to participate in the promotion. Moreover, corporate/commercial customers are not allowed to claim this promotion.
Participants need to be residents of a country in the “Promotion Area”. The participation is free of charge.
4. Subject and rules of participation
By participating in this promotion, participants may receive a game code for Ghostrunner 2.
The participant needs to buy an eligible “promotional product” within the “promotional period” in the “promotion area” from one of the eligible partners in the participants country of residence and needs to claim between 00:01 (“CST”) on 01.01.2024 until 23:59 (“CST”) on 31.01.2025 via the ASUS online form, set here:
https://promotion.asus.com/en/us/ghostrunner-2
The form needs to be filled completely and properly, stating personal information, a valid invoice of the merchant (from which the promotional product was bought), serial number of the ASUS product and valid email address.
Personal invoice information (name, address) have to correspond to the redemption information submitted.
The participation requires a user registration to the official ASUS VIP Account. You can find the registration form here: https://account.asus.com/
After examination and approval of the application, ASUS will send the participant's bonus to the specified email address provided by the customer. This process can take up to 20 working days. Should a transfer attempt by ASUS or its appointed agents fail, ASUS is not obliged to make another attempt.
Should the email address participant provided fail to receive the game code, ASUS is not obliged to email again.
Invoices must be corresponding to local legal requirements. The promotion cannot be combined with a different ASUS promotion.
5. Promotional products
It is necessary to buy a participating product stated on the “promotional product” list. Lent, leased, sample or used products are excluded from the promotion. A delivery note, receipt or an order confirmation of a sales platform (note this when buying on the internet) are not a sufficient proof of purchase.
Products that violate the intellectual property of ASUS or its affiliates in any way, are excluded from the promotion.
Every participant is only allowed to claim one (1) eligible product during the promotional period. Any double claim attempts found might cause all related promotion claims to be disqualified.
If the participant returns his promotional product, the promotion claim will be cancelled. Already paid-out claims have to be refunded to ASUS, plus an additional USD 80.00 handling fee. Next to this, ASUS will take legal steps against fraudulent or abusive attempts.
The participant has to purchase from a dealer in his residential country.
6. Redemption
The participant receives a confirmation email after the submission of his claim. The validation process can take up to 20 working days. By successfully passing the validation process the participant will receive the game code within 20 days.
In case of missing or non-valid proof of purchase, the customer will be notified via email to the email address provided during the online registration process; consequently, the customer will have seven (7) days to send a valid proof of purchase. Should the promoter not receive the above-mentioned documentation within 7 days, the application will be rejected. It is the customer’s responsibility to check, periodically, all inboxes, including the SPAM folder, to ensure the correct receipt of all communications.
If the participant has not received his game code within 30 days after registration, it is the responsibility of the participant to contact the support team via support@asus-promotion.com to initiate an investigation.
The customer has the opportunity to check his claim status on his user profile on https://promotion.asus.com/en/promotion_status
7. Early termination
ASUS reserves the right to discontinue or terminate the promotion at any time, after proper communication and announcement with 10 days advance notice if there happen to be malfunctions, disruptions, frauds, viruses or similar incidents and if administration, security, fairness, integrity or the procedure of the Promotion are affected. There are no options or demands following the early termination.
8. Data privacy
The Participants agree for ASUS to keep their personal data such as names, addresses, and other information listed in the ASUS online form through this promotion and under the ASUS Privacy Policy: http://www.asus.com/Terms_of_Use_Notice_Privacy_Policy/Privacy_Policy
ASUS is committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal information security. If you would like to delete your information or have any inquiries about your information collected by ASUS, you may contact ASUS through privacy@asus.com to process such request.
9. Approval
By submitting the registration form, the participant declares that he has taken note of and agrees to these conditions of participation. ASUS reserves the right to change or correct these terms and conditions at any time. If the participant does not accept the change of the conditions of participation, he can withdraw his registration by sending an e-mail to support@asus-promotion.com. Recourse to the courts is not permitted.
Any claims for damages to ASUS and its employees or vicarious agents in connection with the promotion, for whatever legal reason, are limited to cases of intent or gross negligence to the extent permitted by law. The terms of conditions as well as the participation itself are subject to the local law. Place of jurisdiction is Amsterdam in Netherland.
Attachment:
Promotional product bundles and claim:
I) Promotion Area
- USA
- Canada
II) Promotional Products
- ROG AZOTH/NXBL/CA/PBT
- ROG AZOTH/NXBN/CA/PBT
- ROG AZOTH/NXBN/CA/PBT/WHT
- ROG AZOTH/NXRD/CA/PBT
- ROG AZOTH/NXSM/CA/PBT/WHT
- ROG AZOTH/NXSW/CA/PBT
- ROG AZOTH/NXSW/CA/PBT/WHT
- ROG CARNYX/NA
- ROG CARNYX/WHT/NA
- ROG CETRA II
- ROG CETRA II CORE ML
- ROG CETRA TRUE WIRELESS
- ROG CETRA TRUE WIRELESS/WHITE
- ROG CETRA TWS SPEEDNOVA/BLK
- ROG CETRA TWS SPEEDNOVA/WHT
- ROG CHAKRAM X O
- ROG CLAYMORE II/BL/US/PBT
- ROG DELTA S
- ROG DELTA S ANIMATE
- ROG DELTA S CORE
- ROG DELTA S WIRELESS
- ROG FALCHION ACE/NXBN/BLK/US/PBT
- ROG FALCHION ACE/NXBN/WHT/US/PBT
- ROG FALCHION ACE/NXRD/BLK/US/PBT
- ROG FALCHION ACE/NXRD/WHT/US/PBT
- ROG FALCHION NX/NXBL/US
- ROG FALCHION NX/NXRD/US
- ROG FALCHION RX LP/RLBL/CA
- ROG FALCHION RX LP/RLRD/CA
- ROG FALCHION/BN/US
- ROG GIII WL AIMPOINT/BLK
- ROG GIII WL AIMPOINT/WHT
- ROG Gladius III
- ROG HARPE ACE AIM LAB EDITION/BLK
- ROG HARPE ACE AIM LAB EDITION/WHT
- ROG KERIS
- ROG KERIS II WL ACE/BLK
- ROG KERIS II WL ACE/WHT
- ROG KERIS WL AIMPOINT/BLK
- ROG KERIS WL AIMPOINT/WHT
- ROG MOONSTONE ACE L/BLK
- ROG MOONSTONE ACE L/WHT
- ROG RAIKIRI PRO/BK/WW//6 IN 1
- ROG RAIKIRI/BK/WW
- ROG SCABBARD II MEDIUM
- ROG SHEATH
- ROG SHEATH BLK
- ROG Spatha X
- ROG STRIX FLARE II ANI/NXBL/US/PBT
- ROG STRIX FLARE II ANI/NXBN/US/PBT
- ROG STRIX FLARE II ANI/NXRD/US/PBT
- ROG STRIX FLARE II/NXBL/US/PBT
- ROG STRIX FLARE II/NXBN/US/PBT
- ROG STRIX GO CORE
- ROG STRIX IMPACT III
- ROG STRIX IMPACT III WL
- ROG STRIX SCOPE II 96 WL/NXSM/CA/PBT
- ROG STRIX SCOPE II 96 WL/NXSW/CA/PBT
- ROG STRIX SCOPE II RX/RXBL/CA/PBT
- ROG STRIX SCOPE II RX/RXRD/CA/PBT
- ROG STRIX SCOPE II/NXSM/CA/PBT
- ROG STRIX SCOPE II/NXSW/CA/PBT
- ROG STRIX SCOPE RX TKL WL D/BL/US/PBT
- ROG STRIX SCOPE RX TKL WL D/RD/US/PBT
- ROG STRIX SCOPE RX/BL/US
- ROG STRIX SCOPE RX/RD/US
- ROG STRIX SCOPE TKL EP/RD/US
- ROG Strix XG27AQDMG
- ROG Strix XG27ACDNG
- ROG Swift PG27AQDM
- ROG Swift PG27AQDP
- ROG Swift PG32UCDM
- ROG Swift PG32UCDP
- ROG Swift PG34WCDM
- ROG Swift PG39WCDM
- ROG Swift PG42UQ
- ROG Swift PG48UQ
- ROG Swift PG49WCD
- ROG TESSEN/BK/WW
- TUF GAMING M3 GEN II
- TUF GAMING M4 AIR
III) Eligible Shops and Partners
United States:
- ASUS eShop
- Amazon
- Best Buy
- Micro Center
- Newegg
Canada:
- Best Buy Canada
- Canada Computers
- Memory Express
- Newegg Canada